Privacy - PDF Statements Converter

Privacy Policy for PDF Statements Converter our software as a service.

Last Updated: August 23, 2025

This Privacy Policy explains how PDF Statements Converter ("we," "us," or "our") handles your data when you use our web application (the "Service"). Our commitment is to provide a powerful tool while maintaining your privacy.

  1. Our Core Privacy Principle: We do not collect, store, or process any of your personal information or uploaded files. When you use our Service, your PDF files are processed in-memory and deleted immediately after the conversion is complete. We do not retain any of your data, including the content of your PDF files, the extracted data, or any personally identifiable information.
    - Data Retention Period: No uploaded PDF files or extracted data are stored on our servers. All processing is done in real-time, and files are deleted immediately after processing.
    - Security: HTTPS / TLS encryption is used to protect data in transit between your browser and our servers. We enforce HTTPS for all connections, use modern TLS protocols and strong ciphers, and implement HTTP Strict Transport Security (HSTS) to prevent protocol downgrade attacks. This ensures your data remains confidential and protected from interception or tampering during transmission.
    - Servers: Our infrastructure is securely hosted on Amazon Web Services (AWS), which provides robust physical and network security controls, high availability, and compliance with industry standards. All data processing occurs within AWS data centers.
  2. Information We Collect: Because we do not store your uploaded files or any personal information, we collect very limited data. We do collect basic usage information to maintain and improve the Service, such as:
    - Log data: This includes your IP address, browser type, and the date and time of your requests. This information is used for security, debugging, and service stability purposes.
    - Payment information: When you purchase credits, your payment is processed by a third-party payment provider (Stripe). We do not have access to or store your credit card details. We only receive a transaction confirmation, which may include non-sensitive information like the last four digits of your card.
  3. Data Disclaimers: Please be aware of the following important points regarding the Service:
    - Statement page processing units: means the unit required to process 1 statement page.
    - Price Changes: We reserve the right to change our prices and pricing structure without prior notice.
    - Statement page processing unit usage: One unit is required for each request. A "request" is defined as the successful or unsuccessful processing of a single PDF file you submit to the Service.
    - Processing Guarantee: Due to the complex and varied nature of PDF files, we cannot guarantee a successful conversion for every file. A unit will still be deducted even if the processing fails.
    - AI Content Disclosure: Some features or responses within our Service may use AI-generated content where sensible to improve user experience or automate certain tasks. While we strive for accuracy and appropriateness, AI-generated content may not always be perfect. If you have concerns about any content, please contact us.
  4. Third-Party Services: We use third-party services for essential functions, such as processing payments and analyzing website traffic. These third parties may have their own privacy policies that govern how they handle your data. We encourage you to review their policies to understand their practices. We are not responsible for the privacy practices of any third parties.
  5. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page. Your continued use of the Service after any changes signifies your acceptance of the updated policy
  6. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us in the `Support` tab of your account.